1 reviews | Active since Jul 2009
Ridiculous premium increase after 4 months!!
I recently took out car insurance with Budget for 2 of my cars, effective 1 September 2015. A week ago I received an email informing me of my annual policy increase which will be effective from 1 January 2016. My premiums will increase by 23.8 PERCENT in less than 6 months (4 months to be exact)! This is utterly ridiculous & ****************. I have never ever had my premiums increased with any other service provider before at least a 12 month period & never mind this exorbitantly! I would like someone senior from Budget to contact me to either waive this premium hike or terminate my policy with immediate effect! I am seriously disgusted as this was definitely not explained to me when I initiated the policy. TWENTY THREE PERCENT AFTER FOUR MONTHS?!!! Shocking ethics. I have requested a call back twice and also emailed twice. I EAGERLY await to be contacted.
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, we are pleased that this matter has been resolved to your satisfaction and we apologise for any inconvenience caused.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, we are pleased that this matter has been resolved to your satisfaction and we apologise for any inconvenience caused.
Regards,
The Budget Insurance Team.
