Repair centre with bad reviews

Budget has been very helpful with my claim thus far. The only thing you should probably look at is the repair centres you choose for your clients. I stay in Midrand and had to drive all the way to Edenvale to the workshop(“closest to me”), and when I check their reviews online.They are bad and the rating is at 3.3 I would understand if this was a pro bono claim but its not,I pay in order for you guys (assessor)to assign my claim to a good and reputable and reliable repair centre