TN
Thobani N

1 reviews | Active since Oct 2018

12 Oct 2018, 09:10

rembur*****t of acess.

I had an accident in August which was caused by third party who was making a U- turn in an unauthorised area,i took all her documents and opended a case.

I submitted the documents to budget so that they trace the third party to pay the ecess. thereafter budget did not provide feedback, i had to call them and their first response was that they have spoken to the third party's son who said i was the one who was wrong becuase i crossed while the robbot was red but the evidence they have indicate that the third party was wrong.

thereafter when i call them they told me that they will issue summons to the third party.

now when i call them they said they cant find the third party. I am not sure now what to belive.

0
Replies (1)
Budget Insurance
Budget Insurance's reply12 Oct 2018, 09:29
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you to discuss your concerns.

Kind Regards,
The Budget Insurance Team.