LM
Lebogang M

1 reviews | Active since Sept 2022

11 Apr 2024, 00:01

Rejects claims

Took up comprehensive car insurance with the company but when I got into an accident insurance did not pay and my policy was subsequently cancelled. My claim was not approved because I wasn’t driving even though I had an open driver clause in my policy.

0
Replies (3)
Budget Insurance
Budget Insurance's reply11 Apr 2024, 07:34
Official
Hi Lebogang,

We acknowledge receipt of your complaint. 

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Insurance Team
LM
Lebogang M's update12 Apr 2024, 20:25
Reviewer Update
I am still waiting for your team to contact me.
Budget Insurance
Budget Insurance's reply12 Apr 2024, 20:31
Official
Hi Lebogang,

Your matter has been referred to the relevant team to investigate further.

They will contact you during office hours to advise of the process.

Kind Regards,
The Budget Insurance Team