1 reviews | Active since May 2018
Rejected Claim because of fixing something to your building
I recently moved my entire policy over from Miway to Budget insurance paying around R1800 a month, I tried to process a cliam now for my stove that is fitted in my cupboard with the hob above the granite, according to Evelyn the claims rep because it is fitted its not covered under household. Whats the difference of having my stove standing on the tiles or fitted in the cupboard? Its an appliance in my house! if it was the geyser or pipes I would understand. So its better to have your stove standing on your tiles which looks very untidy. They refused to cover me. I will be looking at moving my insurance over to another. Was not expecting this!!!!!
DO NOT FIX ANYTHING TO YOUR BUILDING!!!!! NOT EVEN YOUR TV!!!!! "If they turn your house upside down and it doesn't move- ITS NOT HOUSEHOLD CONTENTS"
Keep this in mind guys. Don't be fooled.
We are concerned to hear you say this and would like to assist you.
One of our Customer Relation Specialist will make contact with you to address your concerns.
Kind Regards,
The Budget Team.
We are concerned to hear you say this and would like to assist you.
One of our Customer Relation Specialist will make contact with you to address your concerns.
Kind Regards,
The Budget Team.
Your agents state that because the stove is fixed or in a cupboard it falls under building cover, so this means its better to live shabby and have the stove standing on the floor untidy! My next thing to the agent was what if i decide today to put my fridge in a built in cupboard to look smart? response was to then call them and take building cover.
Next I asked him what if i decide to build a wall around my TV (TV will be in the wall with cables etc inside)- wont be covered- will have to take building cover...
What a waste... I pay R1800 pm for this Bull#.
I will be reducing my cover or moving to another provider.
Do not bother contacting me. I will contact you.
Your agents state that because the stove is fixed or in a cupboard it falls under building cover, so this means its better to live shabby and have the stove standing on the floor untidy! My next thing to the agent was what if i decide today to put my fridge in a built in cupboard to look smart? response was to then call them and take building cover.
Next I asked him what if i decide to build a wall around my TV (TV will be in the wall with cables etc inside)- wont be covered- will have to take building cover...
What a waste... I pay R1800 pm for this Bull#.
I will be reducing my cover or moving to another provider.
Do not bother contacting me. I will contact you.
SAD very sad.... I was under the impression I am with the best provider but LOL....
I will be cancelling soon. Thanks very much for taking my money and rejecting payouts and assistance!!!! Much not appreciated...
SAD very sad.... I was under the impression I am with the best provider but LOL....
I will be cancelling soon. Thanks very much for taking my money and rejecting payouts and assistance!!!! Much not appreciated...