Rejected *** 3

<p>Had my claim rejected Twice, only comment i get from your call centre is there is an exclusion on my policy. No indication of what the exclusion is.</p> <p> </p> <p>Assessor was sent out, did not have a clue about the area, presented a report recommending claim be rejected, reached his conclusion after spending less than 5 minutes at my property (2 witnessess to that) - he put down the cause of damage to wear and tear - i have lived at this address for almost 5 years now, but the drive collapses now only??????</p> <p>The assessor calls me to make an appointment when he is 10 minutes away from my property, how can i be expected to meet with him in 10 minutes - very unprofessional.</p> <p> </p> <p>I had to arrange an inspection with an assessor and builder at my own cost, and without them knowing the outcome of the Budget assessor they concluded differently from him - they also spent more than 30 minutes assessing the damage as wellas the root cause of the damage.</p> <p> </p> <p>Budget insurance you guys are pathetic!!!!!!!</p> <p>By the way, what I claimed for relates to Landslip / Heave or subsisitence - This is what i am specifically covered for in my policy!</p>