REJECTED CLAIM

Claiming with budget is never smooth . In 2019 I had the most frustrating claim process for my car . This time around is for my house contents . They sent some contractor to assess my tv after I submitted a claim , the people just did a visual inspection and concluded that it’s wear& tear . Which led to the claim being rejected . I then took it the tv for repairs . The technicians open it and discovered that the damage was caused by power surge . I submitted the report to their disputes department . The department was very useless as well and stick stuck to the fact that it’s wear&tear . I’m ready to move everything I have insured with them to another insurance company. They always try to find an excuse not to pay . What’s the purpose of paying monthly if you won’t be assisted when an unexpected event occurs . Actually seems like the technicians are also trained to lie .