AJ
Amanda J
1 reviews | Active since Dec 2014
06 Aug 2025, 07:48
REFUND MY MONEY
I am so disappointed in Budget insurance, firstly they put the increase without notifying and increased way before the annual increase which suppose to be in August I was not notified causing an inconvenience to me and not allowing my other debit orders to go off. When I contacted them they promised to refund from the 28th July 2025, to date I have not received my refund, worse thing I was advised when I called to query they ae waiting for funds to be available so DOES THIS MEAN BUDGET INSURANCE DOES NOT HAVE MONEY!!!!!!!!!!IS THAT WHY WE WERE DEBITED EALIER THAN BEFORE ANNUAL INCREASE AND IS THAT WHY I HAVE NOT RECEIVED MY REFUND??????????????I WANT MY REFUND I HAVE WAITED WAY TO LONG.
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Replies (2)
Budget Insurance's replyOfficial
06 Aug 2025, 07:49Hi Amanda,
That is concerning to hear, and we would like to apologize for the service and experience. Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience. Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply06 Aug 2025, 07:49
Official
Hi Amanda,
That is concerning to hear, and we would like to apologize for the service and experience. Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience. Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
AJ
Amanda J's updateReviewer Update
06 Aug 2025, 08:34People Budget insurance is concerning. They called me back not even an apology they were just admit that the refund takes 7-10 days. Which is very clear, as the consultant advised me BUDGET INSURANCE HAS NO FUNDS!!!!!!!!!!!!!!!!!! I WILL BE LOOKING FOR ANOTHER INSURANCE I HONESTLY CANNOT BE INCONVIENCED LIKE THIS. BUDGET INSURANCE SERVICE IS GOING DOWNHILL.
AJ
Amanda J's update06 Aug 2025, 08:34
Reviewer Update
People Budget insurance is concerning. They called me back not even an apology they were just admit that the refund takes 7-10 days. Which is very clear, as the consultant advised me BUDGET INSURANCE HAS NO FUNDS!!!!!!!!!!!!!!!!!! I WILL BE LOOKING FOR ANOTHER INSURANCE I HONESTLY CANNOT BE INCONVIENCED LIKE THIS. BUDGET INSURANCE SERVICE IS GOING DOWNHILL.