ZM
Zwivhuya M
1 reviews | Active since Mar 2021
19 Jul 2024, 13:33
Refund for my money
Budget insurance did me dirty, i toke value added product services plan for my vehicle and paid for four months, put in a claim and they didn't approve or pay for it at the dealership waiting for the day, dealership ended up releasing my car without being serviced and now I cancelled the policy, asking for a refund they're refusing to refund me, can someone please help me out so that they can refund my money because I am heartbroken from the horrible service I received with the money I've spent
Helpful (0)
Replies (8)0
Replies (8)
Budget Insurance's replyOfficial
19 Jul 2024, 13:37Hi Zwivhuya,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply19 Jul 2024, 13:37
Official
Hi Zwivhuya,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
ZM
Zwivhuya M's updateReviewer Update
19 Jul 2024, 14:11All I'm asking for is a refund because you guys didn't provide me with the service I was paying for, my claim was not successful
ZM
Zwivhuya M's update19 Jul 2024, 14:11
Reviewer Update
All I'm asking for is a refund because you guys didn't provide me with the service I was paying for, my claim was not successful
ZM
Zwivhuya M's updateReviewer Update
19 Jul 2024, 14:17I am heartbroken with the service you guys gave me and I looked like a fool at the dealership waiting half a day for approval, can I please be refunded for the months that I was paying since my claim was unsuccessful due to bad service I received from you guys
ZM
Zwivhuya M's update19 Jul 2024, 14:17
Reviewer Update
I am heartbroken with the service you guys gave me and I looked like a fool at the dealership waiting half a day for approval, can I please be refunded for the months that I was paying since my claim was unsuccessful due to bad service I received from you guys
Budget Insurance's replyOfficial
19 Jul 2024, 14:31Hi Zwivhuya,
We are sorry to hear this,
You matter has already been escalated to the relevant department and they will be in contact with you to provide feedback.
Kind Regards,
The Budget Team
We are sorry to hear this,
You matter has already been escalated to the relevant department and they will be in contact with you to provide feedback.
Kind Regards,
The Budget Team
Budget Insurance's reply19 Jul 2024, 14:31
Official
Hi Zwivhuya,
We are sorry to hear this,
You matter has already been escalated to the relevant department and they will be in contact with you to provide feedback.
Kind Regards,
The Budget Team
We are sorry to hear this,
You matter has already been escalated to the relevant department and they will be in contact with you to provide feedback.
Kind Regards,
The Budget Team
ZM
Zwivhuya M's updateReviewer Update
19 Jul 2024, 14:52I am still waiting for the call
ZM
Zwivhuya M's update19 Jul 2024, 14:52
Reviewer Update
I am still waiting for the call
ZM
Zwivhuya M's updateReviewer Update
19 Jul 2024, 15:10Can you please assist me with the refund
ZM
Zwivhuya M's update19 Jul 2024, 15:10
Reviewer Update
Can you please assist me with the refund
Budget Insurance's replyOfficial
19 Jul 2024, 15:44Hi Zwivhuya,
As per our records, our team has already contacted you.
Kindly advise if there anything else that we can assist you with.
Kind Regards,
The Budget Team
As per our records, our team has already contacted you.
Kindly advise if there anything else that we can assist you with.
Kind Regards,
The Budget Team
Budget Insurance's reply19 Jul 2024, 15:44
Official
Hi Zwivhuya,
As per our records, our team has already contacted you.
Kindly advise if there anything else that we can assist you with.
Kind Regards,
The Budget Team
As per our records, our team has already contacted you.
Kindly advise if there anything else that we can assist you with.
Kind Regards,
The Budget Team
ZM
Zwivhuya M's updateReviewer Update
19 Jul 2024, 15:56Thank you so much 🙏 sorted, I've been assisted
ZM
Zwivhuya M's update19 Jul 2024, 15:56
Reviewer Update
Thank you so much 🙏 sorted, I've been assisted