PM
Palesa M

1 reviews | Active since Dec 2021

17 Dec 2021, 02:38

Refund

In October 2021 I canceled an insurance with budget, they offered me something else and I refused it but they still continued to deduct an installment for the new product that I refused. I then contacted them and they advised me to dispute at the bank which I couldn't successfully do. Now I struggle to get my refund from them after contacting them several times.

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Replies (1)
Budget Insurance
Budget Insurance's reply17 Dec 2021, 11:06
Official
Hi Palesa,

We would like to apologise for any inconvenience we may have caused.

Our team will look into your matter and contact you with feedback.

Kind Regards,
The Budget Team