CL
CP L

1 reviews | Active since Jul 2011

07 Jun 2016, 09:50

Refund

<p>Hi,i have requested for a policy to be terminated before it started. However yesterday R806 were taken from my account,two months later!</p> <p> </p> <p>Confirm why i have to wait 10days for my refund if you were at fault here???</p> <p> </p> <p> </p>

0
Replies (2)
Budget Insurance
Budget Insurance's reply07 Jun 2016, 10:27
Official

We acknowledge receipt of your complaint.

In order for us to assist you with your query; kindly provide us with the reference number that appears on your bank statement as we are unable to trace a policy with the limited information at our disposal.

Kindly respond to the email that will be sent to you shortly.

Kind Regards

The Budget Team

Budget Insurance
Budget Insurance's reply10 Jun 2016, 09:40
Official

Further to our communication via email; we confirm that we have processed your refund for the premium received.

Since the matter is now resolved; we shall proceed to close the file on our side.

thank you for your patience in this matter.

Kind Regards

The Budget Team