Refund

I requested for a refund on the 28th of July 2022 as I was moving to business insurance. Today it's the 15th of August 2022, whenever I call to find out about the refund they keep on telling me one thing that they have sent through the request to the "manager" and they will resend it, they will contact me before end of business. This is unacceptable! When you take the money you are quick to doing it but now I have to jump obstacles like I'm in boot camp. I might as well move my business insurance as well if this is the kind of service you provide!