GK
Golden K
1 reviews | Active since Oct 2021
25 Jan 2023, 21:28
Refund
The recoveries department is so ***********. I waited and tried several times to reach them about my refund and no one bothered to answer my emails.
It has been full 8 months now and no one has contacted me about my refund.
Helpful (0)
Replies (5)0
Replies (5)
Budget Insurance's replyOfficial
25 Jan 2023, 21:42Hi Golden,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply25 Jan 2023, 21:42
Official
Hi Golden,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
GK
Golden K's updateReviewer Update
30 Jan 2023, 20:31Today is the 30th and I am still waiting for the call as you guys have promised.
GK
Golden K's update30 Jan 2023, 20:31
Reviewer Update
Today is the 30th and I am still waiting for the call as you guys have promised.
Budget Insurance's replyOfficial
31 Jan 2023, 09:24Hi Golden,
We have been unsuccessful in our attempts to reach you.
Please advise us of an appropriate time and alternative contact details for us to assist you further.
Kind Regards,
The Budget Team
We have been unsuccessful in our attempts to reach you.
Please advise us of an appropriate time and alternative contact details for us to assist you further.
Kind Regards,
The Budget Team
Budget Insurance's reply31 Jan 2023, 09:24
Official
Hi Golden,
We have been unsuccessful in our attempts to reach you.
Please advise us of an appropriate time and alternative contact details for us to assist you further.
Kind Regards,
The Budget Team
We have been unsuccessful in our attempts to reach you.
Please advise us of an appropriate time and alternative contact details for us to assist you further.
Kind Regards,
The Budget Team
GK
Golden K's updateReviewer Update
02 Feb 2023, 22:35 Only one missed call and that was it. Anyway, you guys can phone me any time in a day but this week you can only get hold of me from 14h00 onwards.
GK
Golden K's update02 Feb 2023, 22:35
Reviewer Update
Only one missed call and that was it. Anyway, you guys can phone me any time in a day but this week you can only get hold of me from 14h00 onwards.
GK
Golden K's updateReviewer Update
04 Mar 2023, 10:07After a few emails, back and forth. I was told a rental company car that caused an accident is not insured. Therefore it might not be easy to get my access back...
Very hard to believe this and I was told on the day of an accident that its insured.
Very hard to believe this and I was told on the day of an accident that its insured.
GK
Golden K's update04 Mar 2023, 10:07
Reviewer Update
After a few emails, back and forth. I was told a rental company car that caused an accident is not insured. Therefore it might not be easy to get my access back...
Very hard to believe this and I was told on the day of an accident that its insured.
Very hard to believe this and I was told on the day of an accident that its insured.