MP
Magda P

1 reviews | Active since Aug 2013

23 Sept 2016, 16:00

Reduculous .... Beyond

<p>Today got a call about my Insurance ...</p> <p>There must be a yearly premium increase ....</p> <p>Current premiem amount is R691.?? per month to R877.?? per month .... Increase 41 % for this year????</p> <p>You call this fair? This is how you creat your clients with an increase of this???</p> <p>Sort this out !!!! Also in the process of laying a complaint against Budget Insurance with the Onbitsman of Short term Insurance .... </p>

0
Replies (2)
Budget Insurance
Budget Insurance's reply23 Sept 2016, 16:35
Official

We acknowledge receipt of your complaint

When a policy is reviewed there are a wide range of factors that will be considered in order to determine your new premium. The most common factors range from the current global and local economic conditions to the performance of our currency against global currencies. These factors will have a profound effect on the replacement and repairs of motor vehicles and household goods as a number of these items and components are imported. Since our industry is affected by industry specific increases we cannot base our increases on the current inflation rates.

We have however escalated your matter to our underwriting department to review and make contact with you in this regard.

Kind Regards

The Budget Team

Best regards,

MP
Magda P's update27 Sept 2016, 12:57
Reviewer Update

Hi,

two days later ... NOTHING NOTHING .... no one phoned me, no email was received ...

Question to you ? I paid my premies for 1 year without claiming and this is your exceises???

If i was one of the many who claimed for nonsense ,.. this is how you tread a cleint?

I am in the process of getting quotation .... i am going to tell in writing what you can do with your 41% increase soon ... and for my part, i hope that i will never ever have to do business with you ...