KF
Khanyisa F

1 reviews | Active since Jul 2011

15 Apr 2016, 12:28

Quick response after complaint

I lodged my complaint at Hello Peter about the stinging service that I received from budget, they responded immediately with a good attitude and excellent feedback. I understand the people who are dealing with customers makes a lot of mistakes that resulting to dissatisfaction, however the managers makes sure that those are rectified. thank you Budget everything is sorted and I'm now a happy customer again.

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Replies (1)
Budget Insurance
Budget Insurance's reply18 Apr 2016, 08:44
Official
Hello khanyonyo,

Thank you so much for taking the time to provide us with this positive feedback.

We are delighted to hear about the turn of events from a negative experience to a more positive outcome and will definitely convey your kind words to all involved that contributed to this outcome.

Have a wonderful day further.

Kind Regards
The Budget Insurance Team