Premium increased

Item: Budget Insurance
Rating: 1
Author: Zamokuhle N

Budget insurance increased my premium from R1500 to R2000 with any notification. I have been trying to call them to cancel them but their lines are always busy. It's so easy to get help when they want u to take up insurance but their call center is always busy. I do not want their cover anymore and I want my debit order reversed.

Helpful (0)

Replies (5)

Budget Insurance's replyOfficial

31 Jul 2025, 07:48

Hi Zamokuhle,

We acknowledge receipt of your complaint. Our team will be in contact with you to discuss your concerns.

Kind Regards,
The Budget Insurance Team

Budget Insurance's reply31 Jul 2025, 07:48

Official

Hi Zamokuhle,

We acknowledge receipt of your complaint. Our team will be in contact with you to discuss your concerns.

Kind Regards,
The Budget Insurance Team

Budget Insurance's replyOfficial

31 Jul 2025, 08:38

Our team was unsuccessful in reaching you on *** and *** to assist you. Please provide us with the suitable time and an alternative number to contact you.

Budget Insurance's reply31 Jul 2025, 08:38

Official

Our team was unsuccessful in reaching you on *** and *** to assist you. Please provide us with the suitable time and an alternative number to contact you.

Zamokuhle N's updateReviewer Update

31 Jul 2025, 11:51

I didn't receive any communication, I need my money back and cancel my policy

Zamokuhle N's update31 Jul 2025, 11:51

Reviewer Update

I didn't receive any communication, I need my money back and cancel my policy

Budget Insurance's replyOfficial

31 Jul 2025, 12:03

Please let us know a convenient time to contact you so we can assist with your query.

Budget Insurance's reply31 Jul 2025, 12:03

Official

Please let us know a convenient time to contact you so we can assist with your query.

Zamokuhle N's updateReviewer Update

31 Jul 2025, 12:08

I am available the whole day today

Zamokuhle N's update31 Jul 2025, 12:08

Reviewer Update

I am available the whole day today