Poor service rendered

Item: Budget Insurance
Rating: 1
Author: Johnny M

Poor service delivery,delayed repairs on my vehicle with no explanation. Vehicle was supposed to be repaired and delivered on the 11/09/2020 until today repairs are not done and there is no concrete explanation on the reason for the delay from the insurer.

Helpful (0)

Replies (2)

Budget Insurance's replyOfficial

29 Sept 2020, 12:55

Hi Johnny,

We acknowledge receipt of your complaint.

We will be in contact with you to discuss your concerns.

Kind Regards,
The Budget Team

Budget Insurance's reply29 Sept 2020, 12:55

Official

Hi Johnny,

We acknowledge receipt of your complaint.

We will be in contact with you to discuss your concerns.

Kind Regards,
The Budget Team

Budget Insurance's replyOfficial

09 Oct 2020, 08:39

Hi Johnny,

Thank you for allowing us the opportunity to assist with this.

We can confirm that the panel beater has now received all the parts required to complete the repairs to your vehicle.

We apologise for the inconvenience caused.

Regards,

The Budget Team

Budget Insurance's reply09 Oct 2020, 08:39

Official