NM
Nithia M

1 reviews | Active since Jan 2012

16 Sept 2016, 16:01

poor service no contact

<p>waiting for them to return my tumble dryer - i declined the quote to repair which was more than the value of the appliance - now i can't get any feedback as to when they will return it as i have someone that can fix it for a tenth of the quote -</p>

0
Replies (1)
Budget Insurance
Budget Insurance's reply16 Sept 2016, 16:26
Official

We acknowledge receipt of your complaint

Kindly be advised that we have escalated the matter to the relevant claims manager to make the necessary arrangement for your tumble dryer to be returned back to you as soon as possible. Contact will be made with you to confirm the date and time the supplier is able to have it delivered.

We sincerely apologise for the frustration and inconvenience caused

Kind Regards

The Budget Team