CM
Caitlin M
1 reviews | Active since Jan 2026
22 Jan 2026, 09:52
Poor service from Budget Insurance
I logged a claim on 22 December 2025 and have received terrible service since the start of this claim. Everytime I call for an update I get told I will be sent the info I requested and then just do not hear back from anyone. I queried the incorrect excess amount nearly 2 weeks ago and have not received any feedback or even a response to all of my emails. The service I have received from Budget is shocking and I am not happy at all !
Helpful (0)
Replies (1)0
Replies (1)
Budget Insurance's replyOfficial
22 Jan 2026, 09:55Hi Caitlin,
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply22 Jan 2026, 09:55
Official
Hi Caitlin,
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department.
Kind Regards,
The Budget Insurance Team