SM
S M
1 reviews | Active since Aug 2018
11 Mar 2021, 19:39
Poor service from Budget Insurance and Global Hail South Africa
A very poor service we got from Budget and Gobal Hail we took our car in for Hail damages, we got out car back, but the car trunk is not correctly aligned which resulted on our indicators not working when locking the car. We took it back we've been sending emails to Budget for this be resolved till to date nothing is happening the Panelbeater and budget are blaming Global Hail for poor work done but they are still not doing anything about it. Why did they take the car trunk off. I have lost hope on this Insurance I will never recommend it to anyone.
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Replies (3)
Budget Insurance's replyOfficial
11 Mar 2021, 20:19Hi S K Malele,
Thank you for bringing this matter to our attention.
Please confirm your policy number in order for the matter to be escalated to the relevant team to investigate further.
Thank you for bringing this matter to our attention.
Please confirm your policy number in order for the matter to be escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards
The Budget Insurance Team
Budget Insurance's reply11 Mar 2021, 20:19
Official
Hi S K Malele,
Thank you for bringing this matter to our attention.
Please confirm your policy number in order for the matter to be escalated to the relevant team to investigate further.
Thank you for bringing this matter to our attention.
Please confirm your policy number in order for the matter to be escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards
The Budget Insurance Team
SM
S M's updateReviewer Update
11 Mar 2021, 21:50***
SM
S M's update11 Mar 2021, 21:50
Reviewer Update
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SM
S M's updateReviewer Update
23 Mar 2021, 20:23Hi till to date you never responded... One more reason why we need to cancel our insurance with you.
SM
S M's update23 Mar 2021, 20:23
Reviewer Update
Hi till to date you never responded... One more reason why we need to cancel our insurance with you.