1 reviews | Active since Jul 2018
Poor service delivery
I have an insurance policy with Budget for more than 3 years, I had an accident in May and Budget informed me that Auto magic will be their approved service provider. I was assured my car would be ready in 2 weeks. My vehicle has been at Auto Magic since May to date. I have made several calls to Budget and all they can respond they are sorry. It takes forever to get through and when you do nobody can provide an answers to the delay. Management is to busy to contact me and I am at the point of frustration I have taken to social media failing which I will take legal action against all parties concern. I am hoping that by some chance that somebody at budget reads this and has the ability to address this situation.
We acknowledge receipt of your complaint.
Kindly be advised that a Customer Relation Specialist will contact you during business hours to address your concerns.
Kind regards
The Budget Team
We acknowledge receipt of your complaint.
Kindly be advised that a Customer Relation Specialist will contact you during business hours to address your concerns.
Kind regards
The Budget Team
Dear Ms Balakisten
Kindly be advised that we have received confirmation from Senior Management that contact has been made and your concerns have been addressed.
Please be advised that you will receive regular feedback until such time that the repairs are complete.
Kind Regards
The Budget Team
Dear Ms Balakisten
Kindly be advised that we have received confirmation from Senior Management that contact has been made and your concerns have been addressed.
Please be advised that you will receive regular feedback until such time that the repairs are complete.
Kind Regards
The Budget Team