AM
Adil M
1 reviews | Active since Sept 2021
13 May 2026, 11:33
Poor service
Just some info if you are are insured for household contents. Pleaee have all your rciepts for items covered . This is not asked when policy is taken , when a claim is submitted then the games begin . The app is total waste of time as you have to call for updates and they never update you . Very disappointing service. More than 30 days for a cliam to be closed is definitely very poor service. Mistake on my part for changing.
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Budget Insurance's replyOfficial
13 May 2026, 11:38Good day Adil,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about your experience and understand how frustrating this situation must be.
Please be assured that your concerns have been noted, and our Claims Team will be looking into this matter as a priority. They will review your case thoroughly.
We also acknowledge your feedback regarding communication, turnaround times, and the claims process. Your comments are important to us, as they help us improve the level of service we provide to our clients. We appreciate your patience while this matter is being investigated.
Kind regards,
The Budget Insurance team
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about your experience and understand how frustrating this situation must be.
Please be assured that your concerns have been noted, and our Claims Team will be looking into this matter as a priority. They will review your case thoroughly.
We also acknowledge your feedback regarding communication, turnaround times, and the claims process. Your comments are important to us, as they help us improve the level of service we provide to our clients. We appreciate your patience while this matter is being investigated.
Kind regards,
The Budget Insurance team
Budget Insurance's reply13 May 2026, 11:38
Official
Good day Adil,
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about your experience and understand how frustrating this situation must be.
Please be assured that your concerns have been noted, and our Claims Team will be looking into this matter as a priority. They will review your case thoroughly.
We also acknowledge your feedback regarding communication, turnaround times, and the claims process. Your comments are important to us, as they help us improve the level of service we provide to our clients. We appreciate your patience while this matter is being investigated.
Kind regards,
The Budget Insurance team
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about your experience and understand how frustrating this situation must be.
Please be assured that your concerns have been noted, and our Claims Team will be looking into this matter as a priority. They will review your case thoroughly.
We also acknowledge your feedback regarding communication, turnaround times, and the claims process. Your comments are important to us, as they help us improve the level of service we provide to our clients. We appreciate your patience while this matter is being investigated.
Kind regards,
The Budget Insurance team