Poor service by Budget Insurance again

Hey guys my honest oppinion please triple check reviews on Budget Insurance before you cancel your insurance and ho with these special characters. Guys it has been 4 days since I logged my cell phone claim..... Still nothing - no calls, no smses, no collecting for assessment - nothing. I honestly don't know how they got to provide insurance products and if they can't even honor a 7k cell phone replacement how would they be able to pay out motor claims or stuff like that. Outsurance is tops when it comes things like thus. They finslised my claim the same day, the funds was in my bank account the following day and I could replace my phone after the 2nd day and they uplifted the liquid damaged device like a month later- Tops guys. Budget on the other hand using the first week to advise when the phone will be collected and then they start to worry about premiums and nonsense like that not to sort out you the client who plays the most important roll in their establishment but rather to waist time on your claim.. I STILL DON'T KNOW WHAT'S GOING ON WITH MY CLAIM

No sir no feedback only confirmed that it will be booked in for assessment 4 days later - Outsurance finalize a liquid claim an payment within two days I can see we are pushing for 10 days