BM
Brenda M
1 reviews | Active since Dec 2017
07 Apr 2025, 07:13
Poor service
Good day,
I have submitted my claim on the 26 March 2025 and few days later I was told that my car is a write off. I have submitted all the required information. The lady who is handling my claim is Jo Ann Goerge and doesn’t show any interest on assisting me. Documents where sent to her on time and she never responds only calls days later to say she struggled to open a document that is why the claim is still not processed. Can I please get assistance asap
Please contact me on ***
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Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
07 Apr 2025, 08:08Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
Budget Insurance's reply07 Apr 2025, 08:08
Official
Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
BM
Brenda M's updateReviewer Update
22 Apr 2025, 10:58Good day,
Its not been a month since I have submitted my claim and there is no progress. Every time I get a call I'm always promised we will provide feedback. This is really not on. I'm not sure if I need to cancel all my other covers with you guys
Its not been a month since I have submitted my claim and there is no progress. Every time I get a call I'm always promised we will provide feedback. This is really not on. I'm not sure if I need to cancel all my other covers with you guys
BM
Brenda M's update22 Apr 2025, 10:58
Reviewer Update
Good day,
Its not been a month since I have submitted my claim and there is no progress. Every time I get a call I'm always promised we will provide feedback. This is really not on. I'm not sure if I need to cancel all my other covers with you guys
Its not been a month since I have submitted my claim and there is no progress. Every time I get a call I'm always promised we will provide feedback. This is really not on. I'm not sure if I need to cancel all my other covers with you guys