VB
Vuyelwa B
1 reviews | Active since Oct 2018
04 Dec 2019, 11:13
POOR SERVICE!!!...
I SUBMITTED A CLAIM A MONTH AGO AND THE ISSUE HAS NOT BEEN RESOLVED. THE CONSULTANT THAT CALLED ME TWO TIMES IS RUDE AND FORCES ME TO AGREE ON HIS TERMS. NOT PROFESSIONAL AT ALL. WE HAVE TO NOW PAY AN EXCESS FEW BUT WHEN THE INSURANCE WAS APP**** FOR THAT WAS NOT WHAT WAS AGREED ON. I ASKED FOR THE RECORDINGS OF THE CONVERSATION AND UNTIL TODAY I HAVE NOT RECEIVED ANYTHING.
I REGRET TAKING INSURANCE WITH BUDGET. POOR SERVICE
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Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
04 Dec 2019, 11:26Hi Vuyelwa,
We are sorry to hear about your service experience.
We will escalate your matter to our team to look into.
They will be in contact with you.
Kind Regards,
The Budget Team
We are sorry to hear about your service experience.
We will escalate your matter to our team to look into.
They will be in contact with you.
Kind Regards,
The Budget Team
Budget Insurance's reply04 Dec 2019, 11:26
Official
Hi Vuyelwa,
We are sorry to hear about your service experience.
We will escalate your matter to our team to look into.
They will be in contact with you.
Kind Regards,
The Budget Team
We are sorry to hear about your service experience.
We will escalate your matter to our team to look into.
They will be in contact with you.
Kind Regards,
The Budget Team
Budget Insurance's replyOfficial
05 Dec 2019, 10:11Update:
We are pleased to confirm that we have concluded the matter. We sincerely apologise for the frustration this has caused, this was indeed an error from our side, which we have since rectified.
Kind Regards,
The Budget Team.
We are pleased to confirm that we have concluded the matter. We sincerely apologise for the frustration this has caused, this was indeed an error from our side, which we have since rectified.
Kind Regards,
The Budget Team.
Budget Insurance's reply05 Dec 2019, 10:11
Official
Update:
We are pleased to confirm that we have concluded the matter. We sincerely apologise for the frustration this has caused, this was indeed an error from our side, which we have since rectified.
Kind Regards,
The Budget Team.
We are pleased to confirm that we have concluded the matter. We sincerely apologise for the frustration this has caused, this was indeed an error from our side, which we have since rectified.
Kind Regards,
The Budget Team.