CB
Charney B
1 reviews | Active since Aug 2015
16 Apr 2021, 11:44
Poor service
Very disappointing I'm still waiting for someone to get back to me after 16days. I emailed multiple times and phoned more then once and every time someone says they are going to let me know and still NOTHING.
This is ridiculous. This is the EXACT reason i canceled my policy because of POOR service.
I'm in the medical industry and klient service is very important to be reliable. But Budget showed otherwise.
I still didn't receive my refund after my cancelation on 1 April 2021. I'm really counting on that extra money and still nothing. I phoned early this week to ask what is going on. The lady said she will let me know and still nothing.
Helpful (0)
Replies (1)0
Replies (1)Budget Insurance's replyOfficial
16 Apr 2021, 12:08Hi Charney,
We would like to apologise for the service and inconvenience.
We have escalated your matter to our team, they will contact you with feedback.
Kind Regards,
The Budget Team.
We would like to apologise for the service and inconvenience.
We have escalated your matter to our team, they will contact you with feedback.
Kind Regards,
The Budget Team.
Budget Insurance's reply16 Apr 2021, 12:08
Official
Hi Charney,
We would like to apologise for the service and inconvenience.
We have escalated your matter to our team, they will contact you with feedback.
Kind Regards,
The Budget Team.
We would like to apologise for the service and inconvenience.
We have escalated your matter to our team, they will contact you with feedback.
Kind Regards,
The Budget Team.
