TM
Tumi M
1 reviews | Active since Mar 2024
28 Apr 2026, 11:25
Poor Service
I Called Budget insurance wanting to review my policy because they increased it with a lot of money and i never claimed everytime they transfer me to customer service or retention it keeps on going mute and end up hanging up without being helped. now i need to cancel this policy
Helpful (0)
Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
28 Apr 2026, 11:27Good day Tumi,
We apologise for the frustration caused by the repeated call issues and the lack of assistance received when trying to review your policy.
Please be assured that this matter has been escalated, and the relevant team will contact you to assist further, including your request to review or cancel the policy.
Thank you for bringing this to our attention.
Kind regards,
The Budget Insurance team
We apologise for the frustration caused by the repeated call issues and the lack of assistance received when trying to review your policy.
Please be assured that this matter has been escalated, and the relevant team will contact you to assist further, including your request to review or cancel the policy.
Thank you for bringing this to our attention.
Kind regards,
The Budget Insurance team
Budget Insurance's reply28 Apr 2026, 11:27
Official
Good day Tumi,
We apologise for the frustration caused by the repeated call issues and the lack of assistance received when trying to review your policy.
Please be assured that this matter has been escalated, and the relevant team will contact you to assist further, including your request to review or cancel the policy.
Thank you for bringing this to our attention.
Kind regards,
The Budget Insurance team
We apologise for the frustration caused by the repeated call issues and the lack of assistance received when trying to review your policy.
Please be assured that this matter has been escalated, and the relevant team will contact you to assist further, including your request to review or cancel the policy.
Thank you for bringing this to our attention.
Kind regards,
The Budget Insurance team
TM
Tumi M's updateReviewer Update
28 Apr 2026, 11:40i will be waiting
TM
Tumi M's update28 Apr 2026, 11:40
Reviewer Update
i will be waiting