sM
semme M

1 reviews | Active since Jul 2013

20 Mar 2019, 13:48

Poor service

I took my car for repairs in Dec 2018- Budget referred me to Agape auto body. Agape auto body damaged my triangle and they mud guard was not tight in position.

I called Budget and informed them of the occurrence. They have done nothing about this.

I've cancelled the insurance as they are useless, I spoke to one of Budgets consultants and the insurance company is still debiting my account.

Budget please keep away from my bank account.

0
Replies (3)
Budget Insurance
Budget Insurance's reply20 Mar 2019, 13:53
Official
We acknowledge receipt of your complaint. 

We will be in contact with you shortly to discuss your concerns. 
Kind Regards, 
The Budget Insurance Team.
Budget Insurance
Budget Insurance's reply20 Mar 2019, 15:22
Official
Update: 
As discussed with our Customer Relation Specialist, you have requested to be contacted back at a time that is more convenient for you. 
Kind Regards, 
The Budget Insurance Team. 
Budget Insurance
Budget Insurance's reply27 Mar 2019, 15:07
Official
Update: 
We confirm that the outcome was discussed with you and we invite you to contact our Customer Relation Specialist if you require further assistance. 
Kind Regards 
The Budget Insurance Team.