POOR SERVICE

I HAD INSURANCE WITH BUDGET INSURANCE SINCE I HAD AN ACCIDENT AN I REPOTERTED TO THEM TILL NOW NO ONE IS CALLING ME ABOUT THE CLAIM OR ANY INFORMATION FROM THEM THEY GOT BAD SERVICE IAM USING MY MONEY EVERYDAY TO CALL THEM WHEREAS IAM PAYING THEM I CALLED THEM AROUND LAST WEEK WHEREBY THEY TOOK MY CAR TO AUCTION WITHOUT MY CONCERN SO I JUST WANT TO INFORM PEOPLE NOT JOIN BUDGET INSURANCE CAUSE THEY EVEN BOTHER TO CALL THE CLIENT THE TAKE DECISION ON THEIR OWN WITHOUT INFORM YOU AS A CLIENT IAM READY TO THIS TO MY LAWYERS TO HANDLE IT CAUSE IS BEEN 2 WEEKS BUDGET INSURANCE HOLDING MY CAR BUT NOTHING HAPPEN AND I TRANPORT MY KIDS TO SCHOOL WITH THE CAR SO THEY SHOULD TELL ME TO TAKE MY CAR BECAUSE THEY WHERE NOT READY TO FIX IT THEY WAISTED MY TIME I SHOULD HAVE GET ANOTHER INSURANCE IF I HAVE KNEW WHEN IAM IN TROUBLE THE WONT HELP ME WHEREAS IAM PAYING THEM EVEN THIS MONTH THE TOOK MY MONEY BUT THEY CANT HELP ME