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Mokgadi M
1 reviews | Active since Jun 2015
04 Aug 2015, 15:46
poor service
on the 31st i phoned insurance just wanting to know when are they gonna debit , the lady that i spoke to confirmed that the debit will go out that Friday later and budget did not debit please hire people that know how to do their Job and make sure you provide me with your banking details i will deposit
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Budget Insurance's replyOfficial
05 Aug 2015, 12:45Hello kgadi24,
We acknowledge your complaint, thank you for bringing this matter to our attention.
As discussed with one of our Customer Relation Specialists, we will certainly investigate your concerns as raised above and address the matter on an internal basis.
As agreed, please accept a call from one of our Policy Services consultants who will arrange for a special deduction for you.
We apologise for the inconvenience caused and invite you to contact our Customer Relation Specialist should you require any assistance.
Regards,
The Budget Insurance Team.
We acknowledge your complaint, thank you for bringing this matter to our attention.
As discussed with one of our Customer Relation Specialists, we will certainly investigate your concerns as raised above and address the matter on an internal basis.
As agreed, please accept a call from one of our Policy Services consultants who will arrange for a special deduction for you.
We apologise for the inconvenience caused and invite you to contact our Customer Relation Specialist should you require any assistance.
Regards,
The Budget Insurance Team.
Budget Insurance's reply05 Aug 2015, 12:45
Official
Hello kgadi24,
We acknowledge your complaint, thank you for bringing this matter to our attention.
As discussed with one of our Customer Relation Specialists, we will certainly investigate your concerns as raised above and address the matter on an internal basis.
As agreed, please accept a call from one of our Policy Services consultants who will arrange for a special deduction for you.
We apologise for the inconvenience caused and invite you to contact our Customer Relation Specialist should you require any assistance.
Regards,
The Budget Insurance Team.
We acknowledge your complaint, thank you for bringing this matter to our attention.
As discussed with one of our Customer Relation Specialists, we will certainly investigate your concerns as raised above and address the matter on an internal basis.
As agreed, please accept a call from one of our Policy Services consultants who will arrange for a special deduction for you.
We apologise for the inconvenience caused and invite you to contact our Customer Relation Specialist should you require any assistance.
Regards,
The Budget Insurance Team.