BM
Bellinah M

1 reviews | Active since Jul 2025

22 Jul 2025, 15:45

Poor service

Title: Unacceptable Service from Budget Insurance I recently had a terrible experience with Budget Insurance. After submitting a claim following an accident, they rejected my claim without valid reasons. To make matters worse, while my vehicle was in their custody, my petrol pump was ******.

After prolonged complaining and fighting, they eventually offered a payout, but it was significantly less than the quotation I received from VW. The lack of transparency and poor communication throughout the process was appalling.

Budget Insurance's handling of my claim was unacceptable. I would not recommend them to anyone.

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Replies (1)
Budget Insurance
Budget Insurance's reply22 Jul 2025, 16:01
Official
Hi Bellinah, 

That is concerning to hear, and we would like to apologize for the service and experience. Our team will be in contact with you to discuss your concerns. 

Kind Regards, The Budget Team