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damien P

1 reviews | Active since Nov 2017

27 Nov 2017, 16:25

POOR RESPONSE FROM BUDGET AND COULD NOT ANSWER MY QUESTIKON

i had an accident on the 10th October and until now my car is still sitting with Budget Car Insurance NOT REPAIRED . Contractradicting information received from both Budget Car Insurance and the Asesment Centre.Budget could'nt answer me a simple question :"how do you no that due to the impact of accident has not damaged or shorterned the life span of any part or parts"

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Replies (2)
Budget Insurance
Budget Insurance's reply27 Nov 2017, 19:43
Official

We acknowledge receipt of your complaint.

We will be in contact with you during office hours to discuss your concerns.

Kind Regards,

The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply28 Nov 2017, 13:37
Official

As per our telephonic discussion, it is noted that you have reported your concerns to the Ombudsman for Short Term insurance.

When a matter is with the Ombudsman we will not intervene until such time that the the Ombudsman has closed their file on the matter.

Regards,

The Budget Team