Poor disaster service ever

Poor bad disaster service I sent my complain two weeks back and I was told that the manager is resolving my complain till today I am still waiting for the resolution of my complain like budget really don’t care about their clients at all..all they are quick in is debit and debit..skip their installment they are quick to call you for another debit order but when you are having problems with them they don’t communicate at all you need to call them all the time for a feedback all they do is to transfer you from one department to another up until u get disconnected.I really really regret the day I decided to join budget insurance company..