TM
Trindard M
1 reviews | Active since Oct 2012
08 Dec 2015, 13:57
Poor Customer Service
I am really surprised by Keshen's attitude towards me. Budget Insurance really has very bad Call Centre Agents. Because of that the service delivery is very bad. There is no accountability at all. Since the hail storm on November 16, I am still trying to find closure. I get goose bumps before I call Budget Insurance
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Budget Insurance's replyOfficial
08 Dec 2015, 16:51Hello Trindard,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you on the number provided, unfortunately without any success and we have left a detailed message on your voice mail.
The service failures will be investigated on an internal basis and we will address any service failures, we apologise if you were offended in any way.
We will appreciate it if you will be in contact with our Customer Relation Specialist in order to to resolve your complaint.
Kind regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you on the number provided, unfortunately without any success and we have left a detailed message on your voice mail.
The service failures will be investigated on an internal basis and we will address any service failures, we apologise if you were offended in any way.
We will appreciate it if you will be in contact with our Customer Relation Specialist in order to to resolve your complaint.
Kind regards,
The Budget Insurance Team.
Budget Insurance's reply08 Dec 2015, 16:51
Official
Hello Trindard,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you on the number provided, unfortunately without any success and we have left a detailed message on your voice mail.
The service failures will be investigated on an internal basis and we will address any service failures, we apologise if you were offended in any way.
We will appreciate it if you will be in contact with our Customer Relation Specialist in order to to resolve your complaint.
Kind regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you on the number provided, unfortunately without any success and we have left a detailed message on your voice mail.
The service failures will be investigated on an internal basis and we will address any service failures, we apologise if you were offended in any way.
We will appreciate it if you will be in contact with our Customer Relation Specialist in order to to resolve your complaint.
Kind regards,
The Budget Insurance Team.