EP
Estelle P
1 reviews | Active since Nov 2018
27 May 2021, 11:42
Poor communication
Very disappointed! It has taken a month to finalise paperwork for panelbeater for my claim. They always tell me they will call me back but never do, although they wouldn’t hesitate if they wanted to SELL something. I have been with Budget since 2015 (with a break in between) until now and this is my FIRST car claim and THiS is the service I get!!! Very very disappointed.
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Budget Insurance's replyOfficial
27 May 2021, 12:01Hi Estelle,
We would like to apologise for the service you have received.
Your matter has been escalated to the relevant team, they are looking into it.
They will contact you with feedback.
Kind Regards,
The Budget Team
We would like to apologise for the service you have received.
Your matter has been escalated to the relevant team, they are looking into it.
They will contact you with feedback.
Kind Regards,
The Budget Team
Budget Insurance's reply27 May 2021, 12:01
Official
Hi Estelle,
We would like to apologise for the service you have received.
Your matter has been escalated to the relevant team, they are looking into it.
They will contact you with feedback.
Kind Regards,
The Budget Team
We would like to apologise for the service you have received.
Your matter has been escalated to the relevant team, they are looking into it.
They will contact you with feedback.
Kind Regards,
The Budget Team