G
Ganz
1 reviews | Active since Dec 2021
22 Aug 2024, 09:27
Poor communication
I phoned 3 times to cancel my insurance! They put me through to the cancellation department and then I hold for upto 20 minutes before I give up and hang up. My debit has now gone off and I have insurance for a vehicle I don't own anymore! I want my installment back and my insurance cancelled!
Helpful (0)
Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
22 Aug 2024, 09:43Hi Ganz,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply22 Aug 2024, 09:43
Official
Hi Ganz,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
G
Ganz's updateReviewer Update
22 Aug 2024, 09:45Ja and give me my premium back! Not my fault!!! Go check my call records.
G
Ganz's update22 Aug 2024, 09:45
Reviewer Update
Ja and give me my premium back! Not my fault!!! Go check my call records.