PB
Peter-john Basson
1 reviews | Active since Jan 2024
29 Sept 2025, 08:24
Poor communicatiom from VAP claims
Their VAP service is bad bad, it's been exactly 30 days since I have logged a claim for my scratches yet I have not received feedback. Claim #11. The Assessor is not even communicating with me instead I am the one who must call the call center and ask for feedback and they say the. Assessor will call me. Even now I am still awaiting.
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Budget Insurance's replyOfficial
29 Sept 2025, 08:25Hi Peter-john,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply29 Sept 2025, 08:25
Official
Hi Peter-john,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team