NK
Nadia K

1 reviews | Active since Oct 2024

18 Mar 2026, 10:59

Poor clientele

I just got of a call with one of the agents, I was in a meeting and still proceeded to do the call as I need insurance, I asked the agent to please send me the qoute via email because although they go through everything id like to have it on paper, he then tells me, why is there a need for him to email it when he went through everything, is this the way you guys deal with customers?

0
Replies (1)
Budget Insurance
Budget Insurance's reply18 Mar 2026, 11:02
Official
Hi Nadia, 

Thank you for bringing this to our attention. We’re sorry to hear about your experience, as this is not the level of service we expect from our consultants.

We’ve noted your concerns and we will escalate this matter to the relevant department to assist.

Kind Regards,
The Budget Team