P
Pule
1 reviews | Active since May 2026
12 May 2026, 10:10
Poor cancelation pro...
Poor cancelation process, my airtime got depleted whereas I did not get what I called for
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Replies (1)
Budget Insurance's replyOfficial
12 May 2026, 10:19Good day Pule,
Thank you for bringing this matter to our attention.
We sincerely apologise for the inconvenience caused with the cancellation process and the airtime depletion.
Please note that we did attempt to call you back, however, we were unable to reach you at the time. We have now escalated your concern to the relevant team, and they will make another attempt to contact you to resolve this matter as soon as possible.
We appreciate your patience and understanding and remain committed to assisting you further.
Kind regards,
The Budget Insurance team
Thank you for bringing this matter to our attention.
We sincerely apologise for the inconvenience caused with the cancellation process and the airtime depletion.
Please note that we did attempt to call you back, however, we were unable to reach you at the time. We have now escalated your concern to the relevant team, and they will make another attempt to contact you to resolve this matter as soon as possible.
We appreciate your patience and understanding and remain committed to assisting you further.
Kind regards,
The Budget Insurance team
Budget Insurance's reply12 May 2026, 10:19
Official
Good day Pule,
Thank you for bringing this matter to our attention.
We sincerely apologise for the inconvenience caused with the cancellation process and the airtime depletion.
Please note that we did attempt to call you back, however, we were unable to reach you at the time. We have now escalated your concern to the relevant team, and they will make another attempt to contact you to resolve this matter as soon as possible.
We appreciate your patience and understanding and remain committed to assisting you further.
Kind regards,
The Budget Insurance team
Thank you for bringing this matter to our attention.
We sincerely apologise for the inconvenience caused with the cancellation process and the airtime depletion.
Please note that we did attempt to call you back, however, we were unable to reach you at the time. We have now escalated your concern to the relevant team, and they will make another attempt to contact you to resolve this matter as soon as possible.
We appreciate your patience and understanding and remain committed to assisting you further.
Kind regards,
The Budget Insurance team