JO
Johan O
1 reviews | Active since Aug 2015
12 Aug 2015, 17:54
poor attitude and no assistance
On the 30 of July i logged a claim for vehicle accident to budget claims dept. Today is the 12 of August and yet i have to phone budget the whole time to find out at what stage my claim is and each time i get the same comment that my claim is still being validated. This is highly unacceptable as in 2 weeks i am the one having to phone them. Im the freaking client so why the hell must i waste my time phoning????? If i dont get feedback tomorrow i will take the matter to the ombudsman.
Helpful (0)
Replies (1)0
Replies (1)
Budget Insurance's replyOfficial
14 Aug 2015, 07:47Hello JohanO13,
We have noted your comments.
Please expect a call from one of our Customer Relation Specialists during the course of the morning.
Regards,
The Budget Insurance Team.
We have noted your comments.
Please expect a call from one of our Customer Relation Specialists during the course of the morning.
Regards,
The Budget Insurance Team.
Budget Insurance's reply14 Aug 2015, 07:47
Official
Hello JohanO13,
We have noted your comments.
Please expect a call from one of our Customer Relation Specialists during the course of the morning.
Regards,
The Budget Insurance Team.
We have noted your comments.
Please expect a call from one of our Customer Relation Specialists during the course of the morning.
Regards,
The Budget Insurance Team.