RM
RON M

1 reviews | Active since Jun 2024

20 Jan 2026, 08:46

Policy updates

Since December been trying to get new equipment onto policy. Leasing house will not release payment because Budget continously put the incorrect details onto the policy . Get transferred from person to person and to date no-one can assist with simply putting the right equipment on the policy as per the supplier. Leasing house refuses to pay supplier until they see the right equipment and details are insured - I have struggled and the supplier has struggled and the leasing house has struggle to get Budget to simply update the policy correctly - I just had the phone put down in me when trying to speak to budget - VERY RUDE !!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
Budget Insurance
Budget Insurance's reply20 Jan 2026, 08:48
Official
Hi Ron,

That is concerning to hear, and we would like to apologize for the service and experience. We will escalate this matter to the relevant department to assist. 

Kind Regards, 
The Budget Team