PT
Precious T

1 reviews | Active since Jun 2024

11 Jun 2025, 11:04

Policy cancellation

Second bad experience within a year, I have been battling to get through to any of your support team. They ask for my ID number then hang up. It's been two weeks now with no luck. Worst customer service and as a result I'm moving to a new insurer.

0
Replies (1)
Budget Insurance
Budget Insurance's reply11 Jun 2025, 11:11
Official
Good day
 We acknowledge receipt of your complaint and apologize for any inconvenience caused to you. 
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible. 
Kind regards, 
The Budget Team