SM
S'nakhokonke Madlala

1 reviews | Active since Oct 2020

01 Mar 2022, 11:42

Policy cancellation

I requested a call back 3 weeks ago, but no one got back to me. I called in on Saturday, ran out of airtime while speaking to a consultant, still he didn't call me back. I requested a call back again yesterday, but nobody called me. I called in , line cut again because I waited for over 10 minutes to speak to a consultant.

I would like to cancel my insurance and get a refund for the month of March.

Can I please get assistance

0
Replies (1)
Budget Insurance
Budget Insurance's reply01 Mar 2022, 12:40
Official
Hi S'nakhokonke
 
 We acknowledge receipt of your complaint.
 
 Our team will be in contact with you to discuss your concerns.
 
 Kind Regards, 
 The Budget Insurance Team