Policy and premium issue

On 3 Nov i obtained a quote to which i was impressed about the premium.<br> <br> On 25th Nov i called to cancel my scheduled policy due to me obtaining a new car and i accepted the quote i received on 3 Nov for my new vehicle.<br> <br> The premium was R1600 odd instead of R1120 - Nazreen was great and her manager said they would send the policy to the relevant dept to amend and send back to me, i am still waiting an it's the 1st Dec now.<br> <br> Yest i called and the premium i was told which showed up on the system was R1500 odd which means it is still not sorted.<br> <br> Is budget another insurance co too quick to take consumers money?<br> As i was debited already on the 27th, but which premium was this based on i have no idea as this was a pro-rate charge.<br> <br> Not even 1 week and i am a very unhappy client, i may as well move back to my old insurance co!