vP
vinothan P
1 reviews | Active since Dec 2009
14 Dec 2015, 19:47
policy amendments
I was amending my policy online and the new website is terrible <br> all my policies are messed up <br> my home content is now deleted and my next debit order say i must pay R13000.00<br> <br> <br> please fix my policies or return them to the way they where <br> and fix the online policy management or bring back the old website it was faster and much easier to use
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Replies (1)
Budget Insurance's replyOfficial
17 Dec 2015, 10:11Hello vinothan,
We acknowledge receipt of your complaint.
We confirm that we have been in contact with you and that the necessary changes/amendments to your policy were done.
As discussed with one of our Customer Relation Specialist, we are pleased that this matter has been resolved to your satisfaction.
We apologise for the frustration caused.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
We confirm that we have been in contact with you and that the necessary changes/amendments to your policy were done.
As discussed with one of our Customer Relation Specialist, we are pleased that this matter has been resolved to your satisfaction.
We apologise for the frustration caused.
Regards,
The Budget Insurance Team.
Budget Insurance's reply17 Dec 2015, 10:11
Official
Hello vinothan,
We acknowledge receipt of your complaint.
We confirm that we have been in contact with you and that the necessary changes/amendments to your policy were done.
As discussed with one of our Customer Relation Specialist, we are pleased that this matter has been resolved to your satisfaction.
We apologise for the frustration caused.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
We confirm that we have been in contact with you and that the necessary changes/amendments to your policy were done.
As discussed with one of our Customer Relation Specialist, we are pleased that this matter has been resolved to your satisfaction.
We apologise for the frustration caused.
Regards,
The Budget Insurance Team.