AW
Anastasia W

1 reviews | Active since Oct 2017

24 Sept 2025, 11:45

PLEASE PLEASE READ BEFORE TRUSTING THEM

Dont make the mistake i did. At first they were great that is until i had to claim then the worst came out after being very transparent with them and honest now that i need them it is a problem people call but not 1 of them can even help i am so disgusted i myself invited them to go and listen to my call recordings now they are sending me from pillar to post and nobody is calling back and when i call them they tell me the person is not in the office they will call me back unfortunately they just dont call back i told them when i took the insurance why i needed it and that it is important for me but here i am looking like a fool. PLEASE PEOPLE DONT MAKE MY MISTAKES THEY ARE GREAT AT SELLING YOU STUFF BUT WILL NOT ASSIST AS FAST WHEN YOU NEED THEM. I HOPE I CAN HELP OTHER PEOPLE WITH THIS REVIEW.

IF I COULD ID GIVE ZERO STARS

0
Replies (2)
Budget Insurance
Budget Insurance's reply24 Sept 2025, 11:48
Official
Hi Anastasia,

We are disappointed to hear this. 
 
We will escalate your matter to the relevant team. They will be in touch. 
 
Kind Regards,
The Budget Team 
AW
Anastasia W's update24 Sept 2025, 12:29
Reviewer Update
It has been escalated everyday stop making people believe that you actually stand by what you sell please you want transparency from us as customers and yet we dont get the same in return