Pensioner feedback on claim
Claim Number:***/1 I am at my wits end with regards to my above claim. As a pensioner, i have been given the run around by Budget Insurance as they are unable to provide me with an update in respect of my claim. The service provider responsible for the services rendered have submitted the claim on my behalf, however, in trying to contact your agent Chanel Manickum, for an update, i have failed to do so. Each time i call the call centre, i speak to a different consultant that cannot advise on the claim and i am told that the agent responsible for the claim is working from home. Does that imply that no work is been done? As a client of Budget Insurance i am extremely disappointed with the service i have received so far. Please can i get some feedback on my claim URGENTLY. This matter has been dealt with very unprofessionally and has seriously questioned my loyalty to Budget Insurance.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will contact you during office hours to discuss your concerns.
Kind Regards,
The Budget Team
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will contact you during office hours to discuss your concerns.
Kind Regards,
The Budget Team
We have been in contact with you and the agreement is that you will provide us with the requested documentation in order for us to finalise the claim.
Thank you for your assistance and we apologise for any inconvenience this has caused.
Kind Regards,
The Budget Team.
We have been in contact with you and the agreement is that you will provide us with the requested documentation in order for us to finalise the claim.
Thank you for your assistance and we apologise for any inconvenience this has caused.
Kind Regards,
The Budget Team.