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wezley W

1 reviews | Active since Aug 2016

02 Aug 2016, 14:31

Paying monthly for bad service

<p>I have a water leak in my roof. Reported it and more than twee weeks has passed and still no repairs. Ceiling would have been fixed with an paint job but now it needs to be replaced. Still do not have an answer to when repairs will be done.</p>

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Replies (1)
Budget Insurance
Budget Insurance's reply04 Aug 2016, 07:09
Official

Thank you for bringing this matter to our attention.

Kindly be advised that the matter has now been escalated to the relevant manager in the claims department. Contact will be made with you during the course of today regarding the outcome of the claim as well as the way forward.

Please accept our apology for the frustration and inconvenience caused.

Kind Regards

The Budget Team