SM
Siphesihle M

1 reviews | Active since Sept 2019

27 Nov 2024, 12:55

Pay me back what's owed to me

I'm very angry the way budget insurance team is effortlessly attempting to **** my money after they made a promise that everything was going to get sorted out after I canceled my policy with them and paid paid full amount they had quoted me for my vehicle. I joined the policy on the 9th of November and had canceled with them on the 12th but not even a single cent was refunded back to my account after days of inquiry. Such a disappointment.

0
Replies (4)
Budget Insurance
Budget Insurance's reply27 Nov 2024, 12:58
Official
Hi Siphesihle
 
We acknowledge the receipt of your complaint. 

Please note that we have escalated the matter to the relevant department. 

Kind regards,

The Budget Team

SM
Siphesihle M's update27 Nov 2024, 13:03
Reviewer Update
It's always easier to say you have "escalated the matter" but you fail to deliver as a company.
Budget Insurance
Budget Insurance's reply27 Nov 2024, 13:35
Official
Hi Siphesihle

The matter has already been escalated, please expect a call from the relevant department.

Kind regards,

The Budget Team
SM
Siphesihle M's update27 Nov 2024, 15:25
Reviewer Update
I have been waiting for hours but I see you guys are still playing mind games with me.
Just pay me my money finish.