Patience Duma was very Patient like her name

Patience Duma was very Patient like her name. This case was logged last year and she was calling for each time she gets update. The way she motivated that the claim must be one make me to see that she understood me and felt my pain. I have never in my life meant a person you she delicate at her work like that. I'm grateful that my claim has been finally looked at because of her. Thank you